Policies

Exclusive Designs. Powered by Printful.

We looked at many options to provide the best quality product from a trusted source. We decided to use Printful as our vendor.

We use American Apparel for most of our T-shirts because they are ethically made and sourced. You can read more bout them here.

We also sometimes rely on Bella + Canvas Eco-Friendly clothing production. You can read more about it here.

We are delighted with the quality of the prints and accessories through Printful as well. Feel free to read more here

We thought that print on demand was the best option for us as we do not have to warehouse our products, there are no products wasted, and if we decide to update designs, there are no problems.

We will continue to push forward with the best quality sources for our products.

Below are the shipping and return policies. Please feel to email us with any questions. Thanks!

Hi there!

Shipping Policies
Here are our estimated shipping delivery times
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.


International shipping
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.


Order never arrived
If your order didn’t end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address.

If the address was incorrect, we’d be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at bob@mothstudios.com
making sure you quote your order number. We’ll see what can be done.


Returns policies
Damaged items
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week’s time!


Wrong size
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart.

Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out. If you’d like a different size, get in touch with us at

bob@mothstudios.com and we’ll let you know what your next steps are.